There’s no shortage of things that keep business leaders awake at late at night: competition risks, regulatory leveraging big data for informed management decisions risk, customer demands, and so on. But one thing that many aren’t taking into account is the potential to automatize firm processes as a way to cut down turnaround times, eliminate mistakes, and improve overall efficiency and profit.
Automating a process means moving an inefficient, manual, step-bystep process into a straightforward and streamlined digital form, or function that is initiated when data is entered or by another event. This allows employees to concentrate on more important tasks that boost employee satisfaction, build stronger relationships with your customers, and establish your company as a trustworthy and dependable business.
For example lawyers may have a long workflow which requires the collection and reviewing of many documents such as engagement letters and court pleadings, agreements, and contracts. Automating workflows to route these documents at the correct time to the correct person can allow you to complete more work in one day while cutting down on compliance risks and giving customers a more personal and efficient experience.
Understanding the workflow in place is the key to automating processes. A systematic and thorough approach helps businesses avoid wasting time on complicated and non-critical processes, while also building confidence in automation technology. The first step is to determine whether a process is worth it and assessing how easy it will be converted into an automated workflow.